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Responsible Gaming
Slots Gallery Casino is committed to promoting a safer and more informed approach to gambling. Gambling should be an enjoyable leisure activity, not a way to make money, manage financial problems or cope with difficult emotions. This page explains practical steps you can take to stay in control, recognise warning signs and seek support when gambling no longer feels manageable.
A safer approach to gambling
Responsible gaming starts with making clear decisions before you begin. Treat gambling as paid entertainment and only use money you can afford to lose. There is no guaranteed way to win, and past results do not predict future outcomes. Games are based on chance, so a winning result cannot be forced by playing for longer, increasing stakes or following a particular pattern.
Set a personal budget for gambling and regard that amount as an entertainment expense. Your gambling budget should be separate from money needed for rent, bills, food, education, transport, savings, debt repayments or other essential commitments. Never use borrowed money, credit intended for living costs or another person’s funds to gamble.
- Decide how much time and money you are comfortable spending before you play.
- Set deposit, spending or wagering limits where available and choose limits that reflect your budget.
- Take regular breaks and avoid playing when tired, upset, stressed or affected by alcohol or other substances.
- Keep track of your activity rather than relying on memory.
- Do not chase losses by increasing your stakes or continuing after your planned session ends.
- Never view gambling as an investment, income source or solution to financial difficulties.
- Avoid gambling to impress others or because you feel pressured to continue.
- Make sure gambling does not interfere with work, study, relationships, sleep or everyday responsibilities.
Planning in advance can make it easier to stop. Consider deciding your start and finish time, placing your device away when your session ends and using reminders to take breaks. If you reach your spending limit, stop playing. A limit is most useful when it is set before gambling begins and is not changed during a session.
Tools and account controls
Depending on the services available to your account, safer-gambling controls may include deposit limits, loss or spending limits, session reminders, time-outs and account self-exclusion. These tools are designed to help you manage access and activity, but they work best when used together with a realistic budget and an honest assessment of your gambling.
Deposit and spending limits
A deposit or spending limit can restrict the amount you add or use over a selected period. Choose an amount you can afford before you play. Do not set a limit based on the maximum amount you could potentially spend. If you are unsure what amount is appropriate, a lower limit is the safer choice.
Time-outs and breaks
A time-out can prevent access for a chosen period and may be useful if you want a short break or feel your gambling is becoming difficult to manage. During a break, avoid replacing online gambling with other gambling activities. Use the time to review your spending, talk with someone you trust and consider whether further support would be helpful.
Self-exclusion
Self-exclusion is a stronger restriction intended for people who want to stop gambling for a longer period. If you choose self-exclusion, follow the available process carefully and do not attempt to create another account or use another person’s account. You may also wish to ask gambling providers you use about their own exclusion arrangements, as restrictions may not automatically apply across every service.
Account controls are not a substitute for professional help. If you believe gambling is causing harm, consider using all relevant restrictions and contacting a qualified support service. Our team may be able to explain the general account options available, but we cannot provide counselling or financial advice.
Recognising signs of gambling harm
Gambling harm can develop gradually, and it may affect finances, mental health, relationships, work and physical wellbeing. Some people notice changes quickly, while others minimise the impact or keep gambling private. Asking yourself honest questions can help you identify a concern early.
- Are you spending more money or time gambling than you intended?
- Do you feel restless, irritable or preoccupied when you are not gambling?
- Do you gamble to escape stress, loneliness, anxiety or other difficult feelings?
- Do you return to gambling to recover money you have lost?
- Have you hidden your gambling, losses or account activity from family or friends?
- Have you borrowed money, sold possessions or missed bills because of gambling?
- Has gambling affected your work, study, sleep, health or relationships?
- Have you tried to cut down or stop but found it difficult?
- Do you feel guilt, shame, hopelessness or distress after gambling?
- Are other people expressing concern about how much you gamble?
One or more of these signs may indicate that gambling is no longer within safe limits. You do not need to wait for a crisis before seeking assistance. Stop playing, consider restricting your account and speak with someone you trust. A doctor, counsellor, financial counsellor or gambling-help service can provide confidential guidance suited to your situation.
If gambling is connected with thoughts of self-harm, suicide, violence or immediate danger, seek urgent help through emergency services or a crisis support service in Australia. If you are concerned about someone else, encourage them to access professional support and take any immediate safety concern seriously.
Support, privacy and our responsibilities
Support is available for Australian players who are worried about their gambling or someone else’s gambling. You can contact a recognised gambling-help service, speak with your doctor or counsellor, or ask a financial counsellor for assistance with money concerns. Australian support services may offer information, counselling, online resources and referral options. Choose a service that is appropriate for your state or territory and current needs.
You can also speak with a trusted family member, friend or support person. Sharing concerns early can reduce isolation and make it easier to follow through with limits or exclusion. If you are helping another person, avoid lending money for gambling, covering up gambling-related problems or accepting responsibility for their decisions. Encourage practical support while respecting privacy and personal safety.
Slots Gallery Casino aims to provide responsible-gaming information in a clear and accessible way. We may ask for information or take steps where appropriate to support account safety, meet legal requirements and protect the integrity of our services. Any personal information is handled in accordance with the applicable privacy information for the service. We will not ask you to continue gambling after you request an available restriction or indicate that you need help.
Players are responsible for providing accurate account information, following the applicable terms and using gambling services only where permitted by law. Gambling services are intended for adults who are legally permitted to use them. Do not allow children or other unauthorised people to access your account or device. Use password protection, sign out after playing and keep account credentials private.
If you have concerns about your gambling, act now rather than waiting for losses to increase. Stop your session, review the available account controls, tell someone you trust and obtain independent support. Responsible gaming is an ongoing process, and asking for help is a positive step.